In Baton Rouge, Louisiana, a new provision now empowers employers to formally report job seekers who do not attend scheduled job interviews or who decline job offers.

The Louisiana Workforce Commission has introduced two accessible online forms on its website for this purpose. Completing these forms requires only a few minutes, with submission necessitating merely the job applicant’s full name. While not mandatory, submitting an email address with these reports is encouraged, enabling the Commission to update the employer on the status of the investigation.

LWC Secretary Susana Schowen highlighted the significance of this development, stating, “Job applicants receiving unemployment benefits and failing to attend interviews or accept job offers may risk disqualification from receiving further benefits. This initiative ensures that applicants are genuinely interested in gaining employment, allowing employers to identify those who might be exploiting the system.”

These reporting tools can be found directly on the LWC’s homepage, under the ‘Employers’ section, marked as “Report job interview no-shows” and “Report refusal of work.” It is recommended that employers wait up to three business days for the Commission to process and investigate each report.

Important Links:

Reporting No-Shows for Job Interviews

  1. Documentation Requirement: Before reporting a no-show for a job interview, ensure you have documented evidence that an interview offer was extended and accepted by the candidate. This includes confirmation form the candidate of the interview date, time, location, and the position being applied for.
    • Documentation can include an email confirmation pr text message from the candidate where they responded in confirmation and acceptance that they have accepted a job interview. At AMMON Staffing, we typically send a confirmation to candidates after a verbal acceptance and do not put an interview on our calendar until we receive an acceptance from the candidate through email or text message. This acceptance is then save in our ATS.
  2. Communication Records: Maintain a comprehensive record of all communications with candidates. This should include the initial interview invitation, the candidate’s acceptance, instructions on how to cancel if necessary, and any reminders sent prior to the interview.
    • At AMMON Staffing, we utilize an ATS system to keep documentation on all communication.
  3. Reporting Process:
    • Use the LWC online form: Report job interview no-shows.
    • Provide the required details about the no-show incident. Be sure to maintain proper records in the event LWC needs additional information to validate the claim, including the documentation supporting your claim.

Reporting Refusals of Work or No-Shows for a Job

  1. Job Offer Documentation: Keep detailed records of job offers made to candidates. This should include the job description, start date, start time, reporting supervisor, job duties, and pay rate.
    • Documentation can include an email confirmation pr text message from the candidate where they responded in confirmation and acceptance that they have accepted a job. At AMMON Staffing, we typically send a confirmation to candidates after a verbal acceptance. The Confirmation message contains their position title, expected work hours including a start and end time, hourly pay rate, who to report to and a description of job duties. We do not confirm candidates for jobs until we receive written confirmation that they have accepted the job via text message or email.
  2. Acceptance and Communication: Document the candidate’s acceptance of the job offer. Send a detailed confirmation to the candidate via email or text, including all job details and instructions on what to do if they are unable to start as planned.
    • At AMMON Staffing, we utilize an ATS system to keep documentation on all communication, offers and acceptances.
  3. Reporting Process:
    • Use the LWC online form: Report refusal of work or job no-shows.
    • Report candidates who refuse suitable work without valid reasons or fail to show up for the first day of work, providing all relevant documentation. Be sure to maintain proper records in the event LWC needs additional information to validate the claim, including the documentation supporting your claim.

Additional Best Practices

  • Prompt Reporting: Report incidents to the LWC as soon as possible to ensure timely investigation.
  • Privacy Considerations: Ensure that all documentation and reporting practices comply with privacy laws and guidelines.
  • Clear Communication: Clearly communicate the importance of attending scheduled interviews and accepting job offers to candidates, emphasizing the implications of no-shows or refusals.
  • Follow-up Procedures: Develop internal procedures for following up with candidates who miss interviews or refuse job offers, as this may provide insights into common issues or misunderstandings.

By adhering to these best practices, hiring managers can efficiently and ethically report no-shows for job interviews and refusals of work to the LWC, contributing to a more effective and fair job market.