Customer Portal Assistance
Signing up for the customer portal is easy & only takes few simple steps.
Locate the Welcome email and click “Click here to reset your username and password.” This will open a page where you can create your account. The email will be sent by system email, firstname.lastname@example.org:
Enter your email address and a password. Once entered click Sign Up.
Note: The email address provided must be the same one to which the Welcome Email was sent
You’ll be directed to a page where you can select the customer profile you want to sign up for.
Select the profile and click Continue.
A confirmation email will be sent to your inbox. Locate the confirmation email and click “Click here to confirm your email.”
After confirming your email, you will be taken to the Customer Portal User Agreement. Click I Accept.
Upon clicking I Accept; you’ll be immediately logged into your customer portal account.